Customer Support

Customer Support & RMA

Aegis Power Systems serves customers in a wide array of power supply markets and applications. Aegis offers a multi-layered approach to customer service needs — easy ordering and long-term support are just a few of our standard offerings.

Technical Support

A dedicated project engineer is assigned to oversee each Aegis product. He or she is able to assist customers with all questions concerning product development, manufacture, and testing. Additionally, our quality support team is available for post-shipment needs such as RMAs and warranty issues.

For technical support questions on an Aegis Power Systems product, please contact us here.


All our products carry a one year warranty from date of shipment. Review our Standard Terms and Conditions.


For a Return Merchandise Authorization (RMA), please contact our Quality Manager at 828-837-4029 x118. All RMAs must have pre-approval before shipment.